Description
Included services (with an annual contract)
- Automated daily backups ( complete server snapshots on sites that we host )
- Weekly archival of backups
- Restoration in the event of an incident
- Weekly minor security and/or core version updates
- Weekly status report ( posted to your client portal
- 24 hour SLA for support tickets posted on your Client Portal
Terms
- Setup fees are included with an annual contract. ( a $250.00 value )
- Contract entitles customer to use our help desk ticketing system ( available from their Client Portal ).
